Frequently Asked Questions

Have a few questions about EverCup? Though EverCup is different than a tampon or pad, it's actually more comfortable, easier to use, healthier and more environmentally and cost-friendly than any other feminine hygiene product.

Here are the best practices to follow for a healthy, happy period--no matter what kind of menstrual cup you choose.

Not sure where to start? Check out our complete guide on how to use a menstrual cup.

    Getting Started

    Why Haven't I Heard of Menstrual Cups Before?

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    Because of its longevity, a menstrual cup do not provide the steady income that pads and tampons create, so larger feminine hygiene companies are not interested. Also, many women simply don't know about them because they were taught to use pads and tampons. It may also be difficult for women to change what they have used for many years.

    Menstrual cups are, however, starting to be more widely accepted, as women learn more about them and share their experiences with friends.

    Is It Comfortable?

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    When EverCup is inserted properly you should not feel it and it should not leak. If it is uncomfortable or you can feel it, it is probably inserted incorrectly, tilted, or not fully open. You can try flexing your vaginal muscles or rotating the cup to ensure it is open all the way, but if all else fails, it’s best to just reinsert it.

    Can I Sleep, Swim and Play Sports with It?

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    Yes, you can sleep with it in. Just be sure to empty & rinse when you wake up, and at least every 12 hours.

    It’s even better for sports and swimming because you don’t have to worry about strings showing or your tampon getting water logged. You can do most anything athletic with EverCup and without the worry of pads and tampons

    Will It Actually Fit?

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    The cup folds down to the size of a tampon for easier insertion. Once open, the cup’s rim seals against the elastic vaginal wall muscle. We suggest the “C” or “Punch down” folds, but there are many YouTube videos with different ways to fold menstrual cups, so please experiment with different folds to find what works best for you.

    Why Does It Stay in Place?

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    The rim of EverCup creates a seal against the elastic, muscular wall of the vagina.

    There’s no exact spot since each women’s vagina and cervix are different. The cup seals against the vaginal muscles and fits below the cervix in the vaginal canal. In most cases, the tip of the stem is within 1/2″-1″ from the vaginal opening.

    As long as there is no discomfort and no leaks, you should be good to go.

    I'm Having Trouble with Leaks. What Should I Do?

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    Check to make sure it’s positioned properly, fully open, or try re-inserting it. If you still have trouble, check for damage. If there is no damage and reinserting doesn’t work, you may need to try a different size.

    The Stem Is Uncomfortable. Is That Normal?

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    The cup may not be in far enough, in which case try inserting a little farther. Or perhaps you have a lower cervix, in which case you may need a shorter cup. You can tell this by inserting your finger into your vagina until you touch your cervix and measuring how far your finger went in.

    Some women also cut the stem off to keep the stem from protruding. Just make sure to not cut too high and make a hole in the bottom of the cup.

    Is It Messy?

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    You’re not alone in thinking that, but it’s actually cleaner, healthier, and better for the environment, and you get to know your body a bit better. Tampons and pads are quite messy and, worst of all,…stinky due to blood being exposed to air. Trust us, you will be amazed at how easy menstrual cups can be and wonder why you haven’t tried this sooner.

    Does It Smell?

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    Not at all. Pads and tampons cause odors, because the blood is exposed to air which allows bacteria to form.

    Health and Safety

    Is the EverCup Safe?

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    Yes. EverCup is made from 100% Medical-Healthcare Grade Class VI Silicone that is non-allergenic and non-toxic, proven with bio-compatibility certifications provided by the manufacturer with every shipment.

    It’s made from soft and safe materials, even for people with skin sensitivities, unlike scratchy and drying tampons and pads made with chemicals and bleach.

    How Long Can I Keep It Inside my Body?

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    Up to 12 hours and even overnight. Make sure to empty it at least 2 times per day.

    How Many Times Can I Reuse It?

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    One EverCup is good for many years, potentially even up to a lifetime with proper care–especially with the Cleaning Case that provides safe and hygienic storage.

    Can It Cause Toxic Shock Syndrome?

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    TSS is very rare, and even more rare with menstrual cups; however, if you experience sudden fever, sunburn-like rash, dizziness, and flu-like symptoms while using your cup, remove it and immediately seek medical attention. Without early treatment, TSS can be fatal.

    TSS is a release of toxins into the bloodstream from a bacterial infection (Staphylococcus aureus, or group A streptococcus). It has been linked to high absorbency tampons because they can cause dryness and can scrape the vaginal walls allowing the bacteria to get into an open wound.

    Can It Get Stuck Inside Me?

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    No. It can take practice to remove at first, but you’ll get the hang of it. For most women, the vaginal canal is about 4 inches long, unless you have a low cervix, in which case your canal is shorter, so the cup can’t go that far.

    If you are having trouble finding the stem, bear down like having a bowel movement while feeling for the stem with your index finger and thumb. The cup should move down a bit and the stem will be more accessible. Then simply pinch the base of the cup to release the ‘seal,’ and move it down and out.

    Can I Use It with an IUD or Nuvaring?

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    Many women do, but please be sure to talk with your doctor or gynecologist first. Improper use can cause your IUD to dislodge.

    Do I Need to Remove my EverCup to Have a Bowel Movement?

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    No, the vaginal canal is separate from the urinary tract and colon. The cup may shift when bearing down. You can check that it’s still in the proper location by feeling for the stem.

    Does It Need to be Removed Before Sex?

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    Yes, you should always remove the cup prior to vaginal intercourse. Also, EverCup is intended for use as a menstruation product only – it is not a contraceptive, and does not prevent sexually transmitted diseases.

    I'm Going Through Menopause. Can I Use an EverCup?

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    Yes, it may even be better than pads or tampons, as it doesn’t cause dryness. Please consult your physician to discuss your personal situation.

    I Am Pregnant and Have Occasional Spotting. Can I Use It?

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    No, please consult your physician before using any internal feminine hygiene product after childbirth.

    I Have Just Given Birth. Can I Use It?

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    No, please consult your physician as to when you can start to use a cup again.

    Can I Use an EverCup If I Am a Virgin?

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    Yes, but please consult your physician first, especially if you have concerns about your hymen.

    Cleaning Your Cup

    How Do I Know When to Empty my Cup?

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    The beauty of the cup is that you will really learn about how your cycle works and become more in tune with your body. Make sure to empty at least every 12 hours and you can adjust the length of time as you learn more about your cycle.

    EverCups hold 30ml (size 1) or 40ml (size 2). On average, most women lose a total of 30-40ml of blood during an entire cycle, so many women only need to empty once in the morning and once in the evening.

    Other Signs to Look for:

    If you see spotting, check to see if the cup’s full, or it may have been placed incorrectly. Either way, empty, clean and reinsert.If you have heavy days at the beginning of your cycle or a heavy flow in general, you may need to empty it more frequently.

    Also, ‘when to empty’ can simply be based on when you have a comfortable place to do so. Sometimes emptying the cup sooner than the 12-hour timeframe in the comfort of your own home or a known clean and private bathroom can be useful.

    How Do I Clean My Cup Between Uses?

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    Always make sure your hands are clean prior to insertion or removal and, again, make sure to use only clean, drinkable water when rinsing. Once you remove the cup and empty it, you can simply rinse your cup with clean water and mild water-based soap.

    If you do not have access to clean water, you may remove and empty the cup, wipe it with a clean paper towel and reinsert. The next time you are able, wash it thoroughly with clean water and mild water-based soap.

    How Do I Clean my Cup Between Cycles?

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    We recommend cleaning your cup with boiling water before each period and it must always be washed with clean, drinkable water.

    We know clean water is not always accessible for many women in India and throughout the world, and that is why we provide a Cleaning Case with every cup. The idea behind the Cleaning Case is to make menstrual health management easier, while also being respectful of sensitive cultural topics.

    Boil water in a pot on the stove or in the microwave.Pour boiled water in the case.The case has generous finger grips that allow you to carry the case from the kitchen area to the bathroom or another private place.Submerge the cup in the boiled water for 5-10 minutes.Empty water when it’s safe and cool enough to touch.You can now use the cup or store it in the case for next use.

    Why Is my Cup Discolored?

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    Because we do not use colorants in our cups, you may notice yellowing or discoloration. Silicone naturally yellows over time and exposure to blood can contribute to this process. This does not mean the cup has gone bad, just be sure to clean it with boiling water before each cycle.

    What Sets EverCup Apart

    What Is the EverCup Made from?

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    100% Medical Grade, Class VI Silicone, the same material used in baby bottle nipples and medical devices. This class of silicone meets very strict requirements for bio-compatibility. A more detailed explanation can be found on our factory’s website, Casco Bay Molding.

    Keep in mind that not all menstrual cups are made from high-quality materials or subject to rigorous quality control standards like the EverCup. For instance, some are made from latex.

    What Is Medical Grade Silicone?

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    Medical Grade Silicone generally means one of two things:

    Medical-Long Term Implantable Silicone designed to stay in the body normally as part of an implantable device. This grade is generally too expensive for Menstrual cups and food-grade applications.Medical-Healthcare Grade, Class VI Silicone, tested for Biocompatibility. Medical Class VI is the material choice for Casco Bay Molding’s Menstrual Cups, Baby Bottle Nipples, food & skin contact, Scuba & Athletic Mouthpieces.

    Both Medical-Healthcare Grade, Class VI Silicone and Medical-Long Term Implantable Silicones are considered safe for food contact.  Both grades are almost always LSR (liquid silicone rubbers) that are normally processed via injection molding.

    Is the EverCup FDA-Approved?

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    EverCup is an FDA-registered Class II Medical Device. The FDA doesn’t grant “approval” to menstrual cups. They have found them to be safe enough to exempt them from the approval process. EverCup is committed to being transparent with our compliance to FDA standards.

    More information can be found on the FDA website.

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